Terms & Conditions

1. Definitions

• "Service" refers to the CoreHRx HRMS platform and related applications
• "Company" refers to Digiclap Technologies Private Limited
• "User" refers to any individual or organization using our services
• "Organization" refers to the company or entity that subscribes to our services
• "Employee" refers to individuals whose data is managed through our platform
• "Data" refers to all information processed through our platform

2. Acceptance of Terms

By accessing or using CoreHRx services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

3. Service Description

CoreHRx is a Human Resource Management System (HRMS) that provides:

• Employee management and directory services
• Attendance tracking and management
• Leave management system
• Payroll processing and management
• Performance management tools
• Document management and storage
• Reporting and analytics
• Mobile applications for HR and employees

4. User Accounts and Registration

4.1 Account Creation

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to refuse or terminate accounts at our discretion

4.2 Account Security

• You are responsible for all activities under your account
• Use strong passwords and enable two-factor authentication when available
• Do not share your login credentials with unauthorized persons
• Report any security breaches immediately

5. Subscription and Payment Terms

5.1 Subscription Plans

• Services are provided on a subscription basis
• Pricing is based on the number of employees and selected features
• Plans may include monthly or annual billing options
• Free trial periods may be offered at our discretion

5.2 Payment Terms

• Payments are due in advance for the selected billing period
• We accept major credit cards and digital payment methods
• All fees are non-refundable except as specifically stated
• Prices may change with 30 days written notice

5.3 Refund Policy

6. Acceptable Use Policy

6.1 Permitted Uses

You may use our services for legitimate business purposes related to human resource management.

6.2 Prohibited Uses

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious software or harmful code
• Attempt to gain unauthorized access to our systems
• Use the service for illegal or unethical purposes
• Harass, abuse, or harm other users
• Distribute spam or unwanted communications
• Reverse engineer or copy our software

7. Data Ownership and Privacy

7.1 Your Data

• You retain ownership of all data you input into our system
• We process your data according to our Privacy Policy
• You are responsible for the accuracy and legality of your data
• You grant us license to process your data to provide our services

7.2 Data Security

• We implement industry-standard security measures
• Data is encrypted in transit and at rest
• Regular backups are performed to prevent data loss
• We comply with applicable data protection regulations

8. Service Availability and Support

8.1 Service Level

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Emergency maintenance may occur without prior notice

8.2 Customer Support

• Email support is available for all plans
• Premium plans may include priority support
• Support hours and response times vary by plan
• Training and onboarding assistance may be available

9. Intellectual Property

9.1 Our Rights

• CoreHRx platform and all related technology are our property
• Our trademarks, logos, and brand elements are protected
• You may not copy, modify, or distribute our software
• All rights not expressly granted are reserved

9.2 Your Rights

• You retain rights to your data and content
• You may export your data according to our data portability policies
• You grant us license to use your data to provide services

10. Limitation of Liability

10.1 Service Limitations

• Services are provided "as is" without warranties
• We do not guarantee error-free operation
• Users are responsible for data backup and recovery
• We are not responsible for third-party integrations

10.2 Damages

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

11. Termination

11.1 Termination by You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• You remain responsible for all charges incurred before cancellation
• Data export options are available for a limited time after cancellation

11.2 Termination by Us

We may terminate or suspend your account for:

• Violation of these terms
• Non-payment of fees
• Illegal or harmful activities
• At our discretion with reasonable notice

12. Compliance and Legal

12.1 Regulatory Compliance

• We comply with Indian labor laws and regulations
• Our platform supports statutory compliance requirements
• Users are responsible for ensuring their own compliance
• We provide tools but do not guarantee legal compliance

12.2 Governing Law

These terms are governed by the laws of India. Disputes will be resolved in the courts of Noida, Uttar Pradesh, India.

13. Changes to Terms

We may update these terms from time to time. We will notify you of material changes by:

• Email notification to your registered address
• In-app notifications
• Posting updates on our website
• Requiring acceptance of new terms

14. Force Majeure

We are not liable for any failure to perform due to events beyond our reasonable control, including natural disasters, government actions, network failures, or other force majeure events.

15. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.